Rates, Billing and Cancellation
Clear, transparent pricing so you always know what to expect.
FreeForm’s rates apply to all services, including: Physiotherapy, Clinical Pilates, Mobility-Focused Physiotherapy, Running Rehabilitation, Vestibular Rehabilitation, Concussion Care, and Women's Health Physiotherapy. Below is an organized breakdown to help you review your options quickly and confidently.
All new clients must book the 60-minute initial assessment.
This allows your physiotherapist the time needed to complete a thorough history and a detailed objective examination, so we can fully understand your concerns and provide safe, effective, high-quality treatment.
Shorter appointments do not allow enough time for a comprehensive assessment. For this reason, initial assessments cannot be booked in 30 or 45-minute formats.
Service Rates (All Locations)
Initial Assessment (In-person or Telehealth)
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60 minutes — $145
Subsequent Treatment (in-person or telehealth)
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60 minutes — $145
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45 minutes — $120
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30 minutes - $90 (These are short, targeted appointments for specific follow-ups. Available only for existing clients and must be booked directly to ensure it’s appropriate for your care plan.)
HOPE ONLY: Senior Discount
Clients aged 65 and older receive 10% off all physiotherapy services at our Hope clinic. The discount is applied at payment. Please mention it when booking or at your appointment.
Direct Billing
FreeForm Physio & Pilates offers direct billing to:
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Pacific Blue Cross
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Manulife
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Canada Life
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Sun Life
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GroupHEALTH
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Desjardins Insurance
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Chambers of Commerce Group Insurance Plan
If you’re covered by one of these providers, include your member ID and policy number in your intake forms—or bring your insurance card to your first visit.
For all other plans, or if you prefer to pay privately, you’ll receive a detailed receipt to submit for reimbursement.
Please note: FreeForm does not accept WorkSafeBC or ICBC claims.
Membership Discounts
Members of the following receive 15% off their first five appointments with proof of membership:
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Wild Life Gym (Squamish)
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Hope Run Club (Hope)
Wild Life Gym members retain this discount for as long as their membership remains active.
Cancellation Policy
To respect your time and ours:
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Cancellations require 24 hours’ notice
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Appointments cancelled with less than 24 hours’ notice, or missed entirely, will be charged the full session fee
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Missed appointments are not covered by extended health plans